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Comments, threads & mentions in records
Comments, threads & mentions in records
Leo avatar
Written by Leo
Updated over a week ago

Here is an overview of how you can communicate with your team live and asynchronously in every record. Tape's records activity helps you cut down on in-person meetings, provide information to remote teammates around the clock, and keep you on top of deadlines.

Record activity

At every single record in Tape, you will see the activity stream on the right side. It keeps a running list of updates and comments made on the record. This allows you to easily keep track of who has commented or updated the record at what point in time. With the field values on the left in all records, the record activities are the perfect addition. It's all in one place to do your best work.

By default, all activity on your records will be shown. You can switch your record activity by clicking the dropdown menu next to Activity. From here you can filter your record activity by:

  • All activity: See all comments and updates

  • Comments: See only comments

  • Updates: See only updates on field values made to this record

πŸ’‘ To see the exact time stamp you can hover over the time icon next to the name

Updates

Updates help you stay on top of work that needs your attention and changes made to the records you care about.

Record updates history is an overview of the changes made to each record over time. You can see which user has been added, changed, or deleted field value, and when. The more people you collaborate with in your record, the more helpful this feature become.

Comments

Tape's comments are in a form of a record discussion. That's the best way for contextually based collaboration. Just give your opinion about the record content or you give an explanation for it, answer questions or ask them yourself to all workspace members. It's like a mini chat room for multiple people to talk about the context in every record - keeping all the communication to one topic structured in one place.

  • Hover to the bottom of the records activity stream and click Start a new comment

  • Type whatever you want to say. If you want, you can also use the corresponding icons below the comment field to:

    • @-mention colleagues (further explained in this article)

    • Add emojis to make your comment more lightweight

    • Add attachments to enrich your comment with deeper information

  • Click Send and it will be attributed to you with your avatar

  • Any record comments you make can be removed or edited. Just hover over the appropriate comment and click the ... icon for options to delete or edit the comment.

πŸ’‘ Keyboard shortcuts:
New line = Shift + Enter
During text entry, type : colon followed by a letter or number then the emoji keyboard will appear

Mention people in comments

To get your colleague's attention use @-mention within comments and bring them into the discussion. They will get automatically a notification.

Simply click on @ at the bottom of your activity stream or type "@" into the comment field to prompt the menu with all your team members. Then search for, and select, the person to mention. Several at the same time, just add as many as needed.

Threads in comments or updates

Organize your discussion by nesting your replies in threads. This allows you to have more focused discussions and discuss a topic in more detail without adding clutter to the activity stream. You add a threaded comment by doing the following:

  • Just hover over a comment or update in a record's activity

  • Click on the "speech balloon" icon on the top right you wish to reply to

  • Start to type a new reply and click Send

You'll only receive notifications about activity on threads you are part of. When you gain a comment or are mentioned on a thread, you are now part of that thread. To go back to all activities click the "back arrow" icon on the top of the thread.

React with an emoji to comments and updates

Emoji reactions can be added to activities, and respond quickly to any updates or comments. An emoji reaction can often replace the need for a follow-up message. Simply hover over the activity and click on the smiley icon to add the emoji. You can hover over and hold reactions to see who added them.

πŸ’‘ Emojis can be both fun and helpful for getting work done. For example, you can celebrate πŸŽ‰ that a project status has been changed to "Done" or confirm πŸ†— that one of your colleagues @-mentioned you for telling you what to do.

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