Chats in Tape are direct messages that happen in channels outside of records, perfect for informal, quick communication. Use them one-on-one or in groups to keep everyone in the loop.
đĄ Tip: Chat channels are best for informal conversations and social interactions, like arranging lunch or planning team activitiesâthey can get chaotic and arenât ideal for decision-making or structured tasks. For organized communication, check out Comments, Threads & Mentions in records to keep things clear and actionable.
One-to-one messages
To send a direct message in an existing conversation:
Click the
chaticon in your right sidebar.Select an existing conversation.
Click in the "Start a new message" field at the bottom.
Type your message, attach files with the file icon or by drag & drop, and add emojis if you like.
Press "Enter" or click the
paper planeicon to send.
Start a new conversation with one person:
Go to the
chaticon in your right sidebar.Click the
New messagebutton at the top right.Search and select people to message.
Click in the "Start a new message" field at the bottom.
Type your message, attach files with the file icon or by drag & drop, and add emojis if you like.
Press "Enter" or click the
paper planeicon to send.
Manage one-to-one messages:
Go to the
chaticon in your right sidebar.Select an existing conversation, or click the
New messagebutton at the top right to search for people you want to manage.Click the
ibutton at the top of the chat to:Access the profile by clicking on the picture or name.
Click
Mute direct messagesorUnmute direct messagesto adjust notification settings.
Group messages
Send a direct message to an existing group:
Go to the
chaticon in your right sidebar.Select an existing group conversation or click the
New messagebutton at the top right to search for a group.Click in the "Start a new message" field.
Type your message, attach files with the file icon or drag & drop, and add emojis if desired.
Press "Enter" or click the
paper planeicon to send.
Create a new group and send a message:
Go to the
chaticon in your right sidebar.Click the
New messagebutton at the top right.Click the button again, now labeled "New group".
Add people to the new group and click
Nextat the bottom right.Add a group name and a group photo by clicking the camera icon.
Click
Createat the bottom right.Click in the "Start a new message" field.
Type your message, attach files with the file icon or drag & drop, and add emojis if desired.
Press Enter or click the paper plane icon to send.
Manage groups:
Go to the
chaticon in your right sidebar.Select an existing group conversation or click the
New messagebutton at the top right to search for a group.Click the
ibutton at the top of the chat to:Add or change the group photo.
Change the group name.
Add a person to the group.
Mute or unmute the group.
Leave the group.
Read new messages
A blue badge next to the chat icon in your sidebar shows you have unread messages.
To read new messages, click the chat icon to view all messages, then click any message highlighted in blue to read it.
Actions on messages
You can add reactions, undo reactions, or delete messages youâve sent.
To add an emoji reaction:
Hover over the message and click the
emojiicon.Select your desired emoji.
To undo an emoji reaction:
Hover over the message where you reacted.
Click the emoji to undo your reaction.
To delete your messages:
Hover over the message you sent.
Click the
three-dot menuthat appears.Select
Delete message.
Start a call
You can easily start a (video) call from each of your conversations. Learn more about the Microsoft Teams integration