Plans, Billing & Payment
Leo avatar
Written by Leo
Updated over a week ago

Tape has a free plan, but you can upgrade your organization for even more features & functionality. We strongly believe fair pricing is part of every good product - Tape's Fair Billing Policy. Only one click to upgrade or downgrade your plan. Invite people, deactivate and reactivate user accounts. No one-time or additional cost. Just get billed for what you use and how many people on your team are active at any time.

πŸ’‘ Note: The following article assumes you're an admin or owner. Otherwise, you won't see all these options.

Plan options

We offer three different pricing plans for every type of team. You can see a comprehensive comparison of all of our plans here.

Upgrade your organization

  • Click on your organization menu, the ... next to your organization name on the top left

  • Tap on Organization settings

  • Click Billing to bring up a dropdown menu

  • Click Overview and on the right side the Upgrade Button

  • Complete the Billing details and at least the required information

  • Enter payment details or use a saved payment method

  • Choose the Billing interval: picking Billed annually saves you 15 %. The total cost of your plan will display on the right side of this window under the name of the plan. It's calculated based on how many members are in the organization

  • Click the button Review Order and confirm the upgrade

Downgrade your organization

Just like you can upgrade your workspace's plan at any time, you can also downgrade.

  • Click on your organization menu, the ... next to your organization name on the top left

  • Tap on Organization settings

  • Click Billing to bring up a dropdown menu

  • Click Overview and on the right side the Downgrade Button

Tape billing basics

Plans, members, billing intervals. The amount you pay for Tape is a combination of these variables. Some main points to understand about how you'll be billed for any Tape paid plan:

  • Every organization is billed separately. You can create multiple organizations in Tape, for every organization you receive your own bill.

  • The billing interval is set per organization. If you pay once a year saves you 15 %.

  • Tape has to bill you upfront. You always pay for Tape at the start of your billing interval. If you make changes in the middle of a billing interval, we'll prorate how much you're charged (or credited back), so that you only pay for what you actually used. These prorations will be applied at the start of the next billing interval.

πŸ’‘ Note: Only organization admins or owners will be able to view and manage plans & billing.

Update your billing details

  • Click on your organization menu, the ... next to your organization name on the top left

  • Tap on Organization settings

  • Click Billing to bring up a dropdown menu

  • Click Billing details to enter different information

  • Make additional notes and hit Save. The change will be made immediately.

See your invoice history

To see all of the invoices you've received and paid for your workspace:

  • Click on your organization menu, the ... next to your organization name on the top left

  • Tap on Organization settings

  • Click Billing to bring up a dropdown menu

  • Under Invoice history you'll see all of your current and past invoices

Update your payment details

  • Click on your organization menu, the ... next to your organization name on the top left

  • Tap on Organization settings

  • Click Billing to bring up a dropdown menu

  • Click Payment details to enter different card information or add a new card by clicking the button Add card. Your card will not be charged at this time. It will be kept on file and will be used as the default payment method for future charges.

Still have more questions about payment?

Send us an email: [email protected] or

message us: Therefore sign into Tape and click the ? icon at the bottom right of the window. Feel free to ask us any questions, or share your feedback by clicking Send us a message.

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