Tape has a free plan, but you can upgrade your organization for even more features & functionality. We strongly believe fair pricing is part of every good product - Tape's Fair Billing Policy. Only one click to upgrade or downgrade your plan. Invite people, deactivate and reactivate user accounts. No one-time or additional cost. Just get billed for what you use and how many people on your team are active at any time.
π‘ Note: The following article assumes you're an admin or owner. Otherwise, you won't see all these options.
Plan options
We offer three different pricing plans for every type of team. You can see a comprehensive comparison of all of our plans here.
Upgrade your organization
Click on your organization menu, the
...
next to your organization name on the top leftTap on
Organization settings
Click
Billing
to bring up a dropdown menuClick
Overview
and on the right side theUpgrade
Button
Complete the Billing details and at least the required information
Enter payment details or use a saved payment method
Choose the Billing interval: picking
Billed annually
saves you 15 %. The total cost of your plan will display on the right side of this window under the name of the plan. It's calculated based on how many members are in the organization
Click the button
Review Order
and confirm the upgrade
Downgrade your organization
Just like you can upgrade your workspace's plan at any time, you can also downgrade.
Click on your organization menu, the
...
next to your organization name on the top leftTap on
Organization settings
Click
Billing
to bring up a dropdown menuClick
Overview
and on the right side theDowngrade
Button
Tape billing basics
Plans, members, billing intervals. The amount you pay for Tape is a combination of these variables. Some main points to understand about how you'll be billed for any Tape paid plan:
Every organization is billed separately. You can create multiple organizations in Tape, for every organization you receive your own bill.
The billing interval is set per organization. If you pay once a year saves you 15 %.
Tape has to bill you upfront. You always pay for Tape at the start of your billing interval. If you make changes in the middle of a billing interval, we'll prorate how much you're charged (or credited back), so that you only pay for what you actually used. These prorations will be applied at the start of the next billing interval.
π‘ Note: Only organization admins or owners will be able to view and manage plans & billing.
Update your billing details
Click on your organization menu, the
...
next to your organization name on the top leftTap on
Organization settings
Click
Billing
to bring up a dropdown menuClick
Billing details
to enter different informationMake additional notes and hit
Save
. The change will be made immediately.
See your invoice history
To see all of the invoices you've received and paid for your workspace:
Click on your organization menu, the
...
next to your organization name on the top leftTap on
Organization settings
Click
Billing
to bring up a dropdown menuUnder
Invoice history
you'll see all of your current and past invoices
Update your payment details
Click on your organization menu, the
...
next to your organization name on the top leftTap on
Organization settings
Click
Billing
to bring up a dropdown menuClick
Payment details
to enter different card information or add a new card by clicking the buttonAdd card
. Your card will not be charged at this time. It will be kept on file and will be used as the default payment method for future charges.
Still have more questions about payment?
Send us an email: [email protected] or
message us: Therefore sign into Tape and click the ?
icon at the bottom right of the window. Feel free to ask us any questions, or share your feedback by clicking Send us a message
.